IT HelpDesk: One entry, one number – 9999

When you need IT help, you can contact HelpDesk, also called 9999.

We have launched our help desk under the name 9999 in order to help you remember how to get help with IT problems at UCN.

  • You can raise a service request by sending an e-mail to, and we will contact you subsequently
  • You can raise a service request by visiting our help desk
  • You can contact us by phone weekdays between 8 a.m. and 3 p.m. at 72 69 99 99

The help desk will aim to solve your problem quickly by:

  • Helping you on the phone
  • Remote control your computer
  • Make an appointment with you to solve your problem in a physical meeting

If you need a specific IT employee, call 72 69 99 99 – and we will transfer the call to the relevant person.

International office

Follow UCN on Facebook

IT User guides

IT Helpdesk