User guides
On this page you find guides for various IT services
As a student in UCN you can access systems such as Canvas, Pointer, Office 365 – including Outlook Webmail and Calendar, OneDrive, OneNote, etc. These systems are to be used for all communication between you and UCN, but for private use you can also use e.g. Outlook Webmail.
However, please be aware that your access will be closed 30 days * after you have graduated – or interrupted your education. At the same time, your files, mails etc. that you may have stored therein are deleted. If you want to save this data, it is your own responsibility to create a backup of these before you stop.
* Some courses currently offer data to be stored for longer than 30 days. Contact the Service Centre HelpDesk if you want to know, if your data is stored for longer than 30 days.
IT intro videos
As a student at UCN, it is important that you are as prepared as possible for the start of your studies, so be sure to watch the UCN Service Center's IT intro video before your first day on campus. The video only takes 14 minutes and reviews the systems you get to know during the first time in UCN. You will also find small video guides of the individual systems here:
- Two-faktor authentication
- Pointer
- UMS self service
- Canvas
- Webmail/Calender
- Office 365/Onedrive
- Support
Office 365
- Guide to Office 365 (PDF) - for students
- OneDrive Guide - Windows (PDF) - for students
- Guide for meetings in Microsoft Teams (PDF) - for students
- Skype for Business guide - Windows (PDF) - for students
WiFi (wireless internet)
- Guide to wifi "UCN Student" - Windows (PDF) - for students
- Guide to wifi "UCN Guest" (PDF) - for students
- Guide to web2print (PDF) - for students
- How to make a deposit to a SafeQ printing account (PDF) - for students
- Deleting a printjob (PDF) - for students
- Scan to mail (PDF) - for students
- Photocopy and printing rates (PDF) - for students
- Shortcut to print server (PDF) - for students
Network drives
- Guide to VPN - Global Protect (PDF) - for students
- Mapping network drive - Windows 10 - for students
System guides
- Autodesk, revit and inventor (PDF) - for students
- Guide to Mathcad Prime 3.1 (PDF) - for students
- Microsoft Azure Download software (PDF) - for students
Guides to Mac (OSX)
- OneDrive guide - Mac OSX (PDF) - for students
- Guide to wifi "UCN student" - Mac OSX (PDF) - for students
- Guide to VPN - Global Protect - Mac (PDF) - for students
- Mapping network drive - Mac (PDF) - for students
- Skype for Business guide - Mac (PDF) - for students
Various guides
- Two-factor authentication activation guide (PDF) - for students
- How to change your password (PDF)
- Digital examinations
UCN SMS service numbers
At UCN we use the following phone numbers when we send out information to students:
- 72698880
- 72698881
- 72698882
- 72698883
- 72698884
- 72698885
- 72698886
- 72698887
- 72698888
- 72698889
If you receive a text message from one of these numbers, you can be certain that the number is real and that the information comes from UCN.