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Be very careful when choosing your password. Apart from UCN's standard password requirements, you can build your password in many different ways to make it as secure as possible.

  • A sentence like this:’He went to school but forgot to feed the cat’, can become the password Hw2sbf2FtC.
  • Use four different types of characters:
    • Capital letters
    • Small letters
    • Numbers
    • Special characters such as @£$€&%¤#
  • Do NOT use your name or parts of your name as your password.
  • Do NOT use ordinary words that can be found in a dictionary

Log off when you leave your computer

Even the best password is in vain if you forget to log off when leaving your computer. If you just leave the computer without logging off, others who pass by can read your e-mails, send mails from your e-mail account or enter other systems on your computer.

A quick way to lock your computer when you leave it is to press the Windows key and enter 'L'. That will lock the computer. To use it again you must enter Ctrl + Alt + Delete – and then enter your password.


Phishing is typically in the form of an e-mail with information to the effect that you have overpaid tax, or, for example, that there is no more space on your e-mail account. In order to proceed you are asked to go to a specific homepage and enter personal information.

However, this is an attempt to trick you into handing over confidential information (such as codes for internet baking or credit cards) so that it can be used by others to gain access to your internet banking.
If you receive this kind of e-mail, you must not respond to it – meaning that you are NOT to follow the instructions and enter your personal information. 

Instead, you must delete it. Contact the Service Centre HelpDesk, if you are in doubt. UCN will never send you an e-mail requesting your login information.

Student data

Students' access to UCN's systems will be closed 30 days* after graduating (or interrupting their education). At the same time, all files, mails etc. that have stored are deleted. If the student wishes to save this data, it is their responsibility to create a backup.

* Some courses currently offer data to be stored for longer than 30 days. Contact the Service Centre HelpDesk if you want to know whether your data is stored for more than 30 days.